Responsible Gaming —
Fun with Protection
999bj believes gaming should be a source of enjoyment, not stress. Use our safe gaming tools and guidelines to keep your experience healthy and enjoyable.
Gaming is a form of entertainment, not a guaranteed income
At 999bj, we firmly believe that online gaming is a leisure activity that should be enjoyed mindfully. Whether it's casino games, slots or cricket betting — the main point is to have fun, not to play purely in the hope of winning.
Gambling always carries financial risk. It can never be a safe or reliable source of income. 999bj always encourages you to play only with an amount of money whose loss would have no impact on your daily life.
Our platform offers several safety tools to help you monitor and control your gaming habits. On this page we will explain all those tools, warning signs and the paths to support in detail.
Core Principles
- Gaming is for entertainment only
- Only spend what you can afford
- Take regular breaks
- Be prepared to lose
- Do not play on impulse
- Spend time with family and friends
- Contact 999bj support if you need help
Keep Your Gaming Under Control
999bj provides several powerful tools that you can activate from your account at any time.
Set a Deposit Limit
You can set a maximum daily, weekly or monthly deposit amount. Once a limit is set, 999bj will not allow deposits beyond that amount, keeping your budget protected.
Self-Exclusion
If you feel you are losing control over your gaming, you can close your account for a set period or permanently. Once this decision takes effect, it cannot be reversed before the designated time.
Time-Out
Need a short break? You can take a time-out ranging from 24 hours to 6 weeks. During this period, logging in to your account or making any transactions will be temporarily disabled.
Reality Check Reminder
A pop-up message will appear at set intervals to remind you how long you have been playing and how much you have spent. This helps you stay aware.
Session Time Limit
Set a limit on how long you can play in one session. Once the set time is up, you will be automatically logged out. This is effective for avoiding long sessions.
Loss Limit
Set a maximum loss amount per day or per week. Once that limit is reached, 999bj will not allow you to place any further bets for that day or that week.
Signs of Problem Gaming
If you notice any of the following signs in yourself, it may be a warning signal that gaming is having a negative impact on your life.
Pay attention to these signs
- You are betting more money than you can afford
- You are playing again to try to recover lost money
- You are unable to stop playing
- You are hiding your gaming from family or friends
- You are depositing using borrowed or loaned money
- You feel restless or irritable when you are not playing
- It is affecting your work, studies or relationships
- You are lying about the time or money spent on gaming
Traits of a Responsible Player
A responsible player sees gaming as a form of entertainment. The following habits will keep your gaming healthy and enjoyable.
- Set a budget in advance and stick to it
- See gaming purely as fun — winning is a bonus
- Take regular breaks and spend time with family
- Play only with what is left after covering your daily expenses
- Do not play when you are under the influence of alcohol or under mental stress
- Manage your emotions after a loss
- Stay informed about the rules and odds of the games you play
- Do not hesitate to ask for help when you need it
21+ Age Verification
Why is age verification important?
999bj is for individuals aged 21 and above only. Protecting minors from gambling is our social responsibility. Age is verified at registration, and a copy of an ID document may be requested in cases of doubt.
- Age verification is mandatory at registration
- A national ID is required in cases of doubt
- Providing false information will result in account closure
Protecting Your Family
If there are minors in your home, use parental control software on your devices. Never share your 999bj account password and do not leave your device unattended while logged in.
- Keep your password secure
- Use parental control software
- Always log out after use
Activate Safety Tools
Using 999bj's safety tools is straightforward. Follow the steps below:
Log in to your account
Log in to your 999bj account and go to profile settings.
Find the "Responsible Gaming" section
Go to the "Responsible Gaming" or "Safety" section in your account settings.
Choose the tool you need
Select whichever you need — deposit limit, time-out, self-exclusion or reality check.
Set your limit
Set your preferred limit or time period and confirm.
Get support help
For any issue, contact 24/7 live chat or [email protected].
Learn About Self-Exclusion
Self-Exclusion Terms
- Once self-exclusion is activated, it cannot be reversed before the set period ends
- All promotional emails will be stopped during this period
- Your account balance will be kept safe and can be retrieved once the period ends
- Any attempt to open a new account will be cancelled
Time-Out Options
You can choose a time-out for any of the following durations:
- Short break: 24 hours, 48 hours or 72 hours
- Medium break: 1 week or 2 weeks
- Long break: 1 month or 6 weeks
- Permanent closure: Account closed permanently
When You Need Help
If you feel gaming is becoming a problem, do not try to deal with it alone — seek help.
24/7 Live Chat
Contact 999bj's live chat at any time of day. Our specialist team is ready to assist you in Bengali and English. You can get help with anything from setting deposit limits to self-exclusion.
Email Support
Write to us in detail about your issue or concern. Our email address is [email protected] — we will do our best to reply as quickly as possible.
Professional Support
999bj encourages you to seek help from a professional mental health specialist. If needed, talk to a family member or trusted friend — it takes courage.
Responsible Gaming Related Questions
Enjoy Responsibly
Use the right tools for a safe and enjoyable gaming experience at 999bj.