Policy & Protection

Your Privacy Is Our Priority

We are fully transparent about how your personal information is collected, used, and protected on the 999bj platform — this policy explains that commitment in detail.

Last Updated: January 2026

Welcome to 999bj. This Privacy Policy ("Policy") describes what information we collect when you use our website and services, how we use it, who we share it with, and how we keep it secure. Please read this policy carefully. By continuing to use our services, you agree to the terms of this policy.

This policy applies only to individuals aged 21 or older. Minors are not permitted to use our platform and we do not knowingly collect any information from them.

1

What Information We Collect

999bj collects the following types of information to ensure the best experience for you and to keep our services safe and effective.

1.1 Information You Provide Directly

Information you provide directly when registering an account or using our services:

  • Full name and date of birth
  • Email address and mobile number
  • Documents required for identity verification (national ID card or passport)
  • Payment information (bKash, Nagad, Rocket, or bank account number)
  • Messages from support and assistance chats

1.2 Automatically Collected Information

When you use our platform, the following information is recorded automatically:

  • IP address and device type
  • Browser and operating system information
  • Session duration and navigation data
  • Login time and location information
  • Information collected through cookies and similar tracking technologies

1.3 Transaction Information

Details of every financial transaction carried out on your account — deposits, withdrawals, and gaming activity — are stored securely in our systems. This information is essential for fraud prevention and ensuring account security.

2

How We Use Your Information

The information we collect is used for the following purposes:

  • Account Management: To create, verify, and keep your account secure.
  • Service Delivery: To process deposits, withdrawals, and gaming activity without interruption.
  • Identity Verification: To complete the KYC process and confirm the legitimacy of your account.
  • Security & Fraud Prevention: To detect unusual activity and keep the platform secure.
  • Customer Support: To resolve your questions and complaints quickly and effectively.
  • Legal Compliance: To comply with applicable laws and regulations.
  • Service Improvement: To analyze user experience and improve the quality of the platform.

We never sell your information to third parties or use it for advertising purposes.

3

Information Sharing & Disclosure

999bj may share your information with third parties only in the following limited circumstances and only to the extent necessary:

3.1 Service Provider Partners

We use trusted third-party services for payment processing, identity verification, and managing technical infrastructure. These organizations process information only within the limits agreed by contract and in accordance with our instructions.

3.2 Legal Obligations

Where disclosure of information is required by court order, government directive, or applicable law, we provide information in compliance with our legal obligations.

3.3 Security & Protection

Information may be shared with relevant authorities where necessary to assist in investigating fraud, money laundering, or other unlawful activity.

3.4 Business Restructuring

In the event of a merger, acquisition, or business transfer, user information may be transferred. In such cases we will notify you in advance.

4

Data Security Measures

To ensure the security of your information, 999bj has implemented industry-standard technical and organizational measures:

  • SSL Encryption: Our entire platform is encrypted with SSL/TLS technology, making data transfers fully secure.
  • Secure Data Storage: Personal information is stored in encrypted databases and strict access controls are in place to prevent unauthorized access.
  • Payment Security: Financial information is processed using the highest standard of encryption. Full payment card numbers are not stored on our servers.
  • Access Controls: Only authorized staff are granted access to personal information, and only when there is a legitimate reason to do so.
  • Security Testing: Regular security audits and risk assessments are conducted.
  • Incident Response Plan: We have a defined plan in place to respond quickly in the event of a security breach.
5

Cookies & Tracking Technologies

999bj uses cookies and similar technologies to improve your experience and to keep the platform running properly.

5.1 Types of Cookies

  • Essential Cookies: Required for core platform functions, such as maintaining login sessions and ensuring security.
  • Functional Cookies: To remember your preferences and settings so you do not have to reconfigure them each time.
  • Analytics Cookies: To monitor platform usage and identify opportunities for improvement.

5.2 Cookie Controls

You can reject or delete cookies by changing your browser settings. However, disabling essential cookies may mean that some platform features do not work properly.

6

Data Retention

999bj retains your information only for as long as is necessary or legally required:

  • Active Accounts: All information is retained for as long as your account remains active.
  • After Account Closure: Information is retained for a defined period, taking into account legal obligations and the potential need for dispute resolution.
  • Transaction Records: Financial records may be retained for an extended period in accordance with regulatory requirements.
  • Data No Longer Needed: Once the defined retention period has passed, information is securely deleted or anonymized.
7

Your Rights

As a user of our platform, you have the following rights over your own information:

7.1 Access & Review

You have the right to request details of what information we hold about you. If you contact our support team, we will provide this information within a reasonable timeframe.

7.2 Correction

If your account contains incorrect or incomplete information, you can request that it be corrected. This can be done through account settings or with the help of our support team.

7.3 Deletion

In certain circumstances you may request that your information be deleted. However, we may be required to retain some information due to legal obligations or ongoing transactions.

7.4 Objection to Processing

You have the right to object to the processing of your information for specific purposes, particularly in the case of marketing communications.

7.5 Exercising Your Rights

To exercise these rights, please contact our support team. We will respond to your request within a reasonable timeframe.

8

Protection of Minors

999bj's services are strictly for individuals aged 21 or older. We do not knowingly collect information from any minor. An age verification process is followed at the time of account creation.

If you become aware that a minor has registered on our platform, please notify our support team immediately. We will promptly remove that account and the associated information.

9

International Data Transfers

Due to our technical infrastructure and service provider partners, some information may be processed internationally. In such cases we ensure that:

  • The receiving party maintains adequate security measures.
  • Contractual protections remain in effect.
  • Use of the information remains within the scope of this policy.
10

Third-Party Links & Services

Our platform does not contain links to third-party websites. However, during payment processing you may be directed to the interface of bKash, Nagad, or Rocket. Those platforms have their own privacy policies and 999bj is not responsible for their practices.

11

Policy Changes

999bj may update this privacy policy from time to time. When significant changes are made:

  • We will notify you by email.
  • A notice will be displayed on the platform.
  • The "Last Updated" date at the top of the page will change.

Continuing to use the platform after any changes will be taken as your agreement to the revised policy. We recommend checking this page regularly.

12

Responsible Gaming & Information

999bj takes responsible gaming seriously. In this regard, we analyze information about your gaming behavior in order to:

  • Identify unusual or high-risk gaming patterns.
  • Provide self-exclusion and limit-setting features effectively.
  • Recommend appropriate information and resources if support is needed.

To learn more about responsible gaming, please visit our Responsible Gaming page.

Privacy Contact

If you have any questions about this policy or wish to exercise your rights, please contact our support team. We provide assistance 24/7 in both Bengali and English.

Email:

[email protected]

Or log in to our platform and contact us directly via live chat.